--- title: The Case of the Captain and the Fire description: "What happened? Ms T is a Ship's Captain and whilst she spends her time at sea, she rents out her house. Unfortunately on this occasion the pro" --- [![Client Login](https://www.akaclaims.co.uk/hs-fs/file-20850206-png/images/template/client-login.png?width=115&name=client-login.png "Client Login")](https://www.akaclaims.co.uk/) [![AKA Insurance Loss Assessors](https://www.akaclaims.co.uk/hs-fs/file-20850208-png/images/template/logo.png?width=300&name=logo.png "AKA Insurance Loss Assessors")](https://www.akaclaims.co.uk/) [![Call us now on 0800 285 1610](https://www.akaclaims.co.uk/hs-fs/file-20850195-png/images/template/call-us-now.png?width=304&name=call-us-now.png "Call us now on 0800 285 1610")](tel:08002851610) # Case Studies ## The Case of the Captain and the Fire Ms T is a Ship's Captain and whilst she spends her time at sea, she rents out her house. Unfortunately on this occasion the property suffered a large fire and was uninhabitable. With Ms T un-contactable, the tenants were not sure of what to do. They found Assisted Claims on the internet and gave them a call. **How our loss assessors resolved the claim** AKA MI Claims' loss assessors, aware of the ordeal that the tenants had already been through, made re-housing them a priority and with a mandate from Ms T, got them into some temporary accommodation whilst surveyors were employed to prepare a remedial specification. Our loss assessors worked with the insurance company and managed the refurbishment of the property. The tenants were then able to return to the property and all before Ms T returned from sea. **In total the claim was settled in excess of £100,000** ### Request a call back [![Flood and water damage ](https://no-cache.hubspot.com/cta/default/147641/7c6fd50f-5a74-4262-af6f-107f6304781b.png)](https://cta-redirect.hubspot.com/cta/redirect/147641/7c6fd50f-5a74-4262-af6f-107f6304781b) [![Fire and smoke damage insurance claim](https://no-cache.hubspot.com/cta/default/147641/5d0c16c8-524d-4a07-aa53-dc0f01e05119.png)](https://cta-redirect.hubspot.com/cta/redirect/147641/5d0c16c8-524d-4a07-aa53-dc0f01e05119) [![Burglary or theft insurance claim](https://no-cache.hubspot.com/cta/default/147641/a3b9211e-ad39-40fb-bc3e-0e723b9271e0.png)](https://cta-redirect.hubspot.com/cta/redirect/147641/a3b9211e-ad39-40fb-bc3e-0e723b9271e0) ### Quick Links ### Useful Links - [Brighton Loss Assessors](https://www.akaclaims.co.uk/brighton-loss-assessors) - [Privacy Policy](https://www.akaclaims.co.uk/privacy-policy) - [ATOM Feed](https://akamiclaims-co.hs-sites.com/blog/rss.xml) - [Site Map](https://www.akaclaims.co.uk/case-studies/bid/272542/The-Case-of-the-Captain-and-the-Fire#) - [Resources](https://www.akaclaims.co.uk/resources) - [Client Login](https://www.akaclaims.co.uk/contact) ### Connect With Us - [![](https://www.akaclaims.co.uk/hs-fs/file-20850189-png/images/template/icon-social-facebook.png) Facebook](http://www.facebook.com/pages/AKA-MI-Claims/161139897252651) - [![](https://www.akaclaims.co.uk/hs-fs/file-20850188-png/images/template/icon-social-twitter.png)Twitter](http://twitter.com/#!/lossassessors) - [![](https://www.akaclaims.co.uk/hs-fs/file-20850197-png/images/template/icon-social-linkedin.png) LinkedIn](http://akamiclaims.co.uk/?__hstc=214394952.c42269677a9fb9593fa2135bfac9de34.1458538959304.1458538959304.1458538959304.1&__hssc=214394952.1.1458538959305&__hsfp=2387495220) - [![](https://www.akaclaims.co.uk/hs-fs/file-20850182-png/images/template/icon-social-youtube.png)Youtube](http://www.youtube.com/akamiclaims) ### Company Details Allsop Kane & Allen Ltd Half Crown House 26 Old Steine Brighton East Sussex BN1 1EL Tel: 01273 670 006 Copyright © 2018 AKA Claims Ltd. All Rights Reserved Authorised and regulated by the Financial Conduct Authority Members of the Institute of Loss Assessors