--- title: The Case of the Oil Escape description: "What happened? Mr and Mrs R own a holiday home in Cornwall. The couple returned to the house to find that 1060 litres of heating oil had escap" --- [![Client Login](https://www.akaclaims.co.uk/hs-fs/file-20850206-png/images/template/client-login.png?width=115&name=client-login.png "Client Login")](https://www.akaclaims.co.uk/) [![AKA Insurance Loss Assessors](https://www.akaclaims.co.uk/hs-fs/file-20850208-png/images/template/logo.png?width=300&name=logo.png "AKA Insurance Loss Assessors")](https://www.akaclaims.co.uk/) [![Call us now on 0800 285 1610](https://www.akaclaims.co.uk/hs-fs/file-20850195-png/images/template/call-us-now.png?width=304&name=call-us-now.png "Call us now on 0800 285 1610")](tel:08002851610) # Case Studies ## The Case of the Oil Escape Mr and Mrs R own a holiday home in Cornwall. The couple returned to the house to find that 1060 litres of heating oil had escaped from the tank. The oil had leaked into the foundations of the property and the soil below. Mr and Mrs R duly contacted their insurance company, keen to resolve the issue and to seek advice on how to deal with any ramifications. Their insurance company offer to carry out a mop up job and replace the floor covering. The total that the insurance company were prepared to pay out was £2000. **How our loss assessors resolved the claim** Dissatisfied with their insurance company's efforts, MR and Mrs R found AKA MI Claims on the internet and contacted them for advice on dealing with this [domestic] claim. We were called in specialists who assessed the damage and saw the potential environmental implications of the leaking oil. The oil had also penetrated the flooring slab and had seeped into the soil under the foundations, which had not been detected by the insurance company's loss adjusters. The oil was now making its way towards a stream at the bottom of the garden, which in turn, lead into the sea and a public beach. Our loss assessors decided that in order to avoid any environmental disaster, it would be best to demolish the house and floor slab. We also dug out and removed over 60 cubic metres of contaminated soil and then rebuilt the house. **The total claim came to £400,000.** ### Request a call back [![Flood and water damage ](https://no-cache.hubspot.com/cta/default/147641/7c6fd50f-5a74-4262-af6f-107f6304781b.png)](https://cta-redirect.hubspot.com/cta/redirect/147641/7c6fd50f-5a74-4262-af6f-107f6304781b) [![Fire and smoke damage insurance claim](https://no-cache.hubspot.com/cta/default/147641/5d0c16c8-524d-4a07-aa53-dc0f01e05119.png)](https://cta-redirect.hubspot.com/cta/redirect/147641/5d0c16c8-524d-4a07-aa53-dc0f01e05119) [![Burglary or theft insurance claim](https://no-cache.hubspot.com/cta/default/147641/a3b9211e-ad39-40fb-bc3e-0e723b9271e0.png)](https://cta-redirect.hubspot.com/cta/redirect/147641/a3b9211e-ad39-40fb-bc3e-0e723b9271e0) ### Quick Links ### Useful Links - [Brighton Loss Assessors](https://www.akaclaims.co.uk/brighton-loss-assessors) - [Privacy Policy](https://www.akaclaims.co.uk/privacy-policy) - [ATOM Feed](https://akamiclaims-co.hs-sites.com/blog/rss.xml) - [Site Map](https://www.akaclaims.co.uk/case-studies/bid/272330/The-Case-of-the-Oil-Escape#) - [Resources](https://www.akaclaims.co.uk/resources) - [Client Login](https://www.akaclaims.co.uk/contact) ### Connect With Us - [![](https://www.akaclaims.co.uk/hs-fs/file-20850189-png/images/template/icon-social-facebook.png) Facebook](http://www.facebook.com/pages/AKA-MI-Claims/161139897252651) - [![](https://www.akaclaims.co.uk/hs-fs/file-20850188-png/images/template/icon-social-twitter.png)Twitter](http://twitter.com/#!/lossassessors) - [![](https://www.akaclaims.co.uk/hs-fs/file-20850197-png/images/template/icon-social-linkedin.png) LinkedIn](http://akamiclaims.co.uk/?__hstc=214394952.c42269677a9fb9593fa2135bfac9de34.1458538959304.1458538959304.1458538959304.1&__hssc=214394952.1.1458538959305&__hsfp=2387495220) - [![](https://www.akaclaims.co.uk/hs-fs/file-20850182-png/images/template/icon-social-youtube.png)Youtube](http://www.youtube.com/akamiclaims) ### Company Details Allsop Kane & Allen Ltd Half Crown House 26 Old Steine Brighton East Sussex BN1 1EL Tel: 01273 670 006 Copyright © 2018 AKA Claims Ltd. All Rights Reserved Authorised and regulated by the Financial Conduct Authority Members of the Institute of Loss Assessors